FAQ

Anyone who needs help or care at home—whether elderly, ill, disabled, or recovering. Whether for a few days or long-term, we are here to support you.

 

We offer a full range of in-home support services, adapted to each situation:

  • Nursing care: injections, dressings, infusions, diabetes monitoring, etc.
  • Help with daily living: grooming, dressing, meal preparation, shopping, housework...
  • Specialized services: physiotherapy, medical pedicure, psychological support, etc.
  • Technical aids: medical bed, wheelchair, adapted equipment, etc.
  • Practical services: ironing, meal delivery, odd jobs, administrative assistance, etc.
  • Day care center: a warm, secure place to spend the day, relax, socialize and take part in activities.

All these services enable people to remain in their own homes, in familiar surroundings, with all the comfort they need, whether in the event of loss of independence, return from hospitalization or simply to continue living at home in good conditions.

Yes, in many situations we can intervene the very same day. Just call 2830, and our central coordination unit is available 7 days a week to assess your needs and rapidly organize the provision of services.

A Verbandskëscht professional will visit you at home to assess your needs. If nursing care is required, a medical prescription will be requested from your primary care physician. A personalized care plan is then put in place together with you.

Rates and coverage

Most of our services are covered by the relevant organizations, and we can help you with the administrative formalities to facilitate access.

Nursing care is reimbursed at 88% by the Caisse Nationale de Santé (CNS). The remaining amount may be covered by your supplementary insurance or left to you. In certain specific situations, 100% reimbursement by the CNS is possible.

If you have long-term care insurance, home help may be fully covered. If not, we can offer you affordable rates tailored to your situation. A personalized quote is available on request.

You can already use our services while waiting for the response from the dependency insurance. We can also assist you in preparing your application file if needed.

Absolutely. Our services are designed to support you without replacing you. You remainin control of your daily life, at your own pace and according to your choices.

Mainly yes, but you can also visit to our clinics in Alzingen or Ehlange-sur-Mess by appointment.

need help

Do you have any further questions? Don't hesitate to write or call us.